Privacy Policy

Contact Form Information

When you submit our contact form, we collect your name, email address, phone number, business type, and the challenges you describe. This information is used solely to respond to your inquiry and provide you with a custom AI roadmap.

Phone Calls

When you call our AI phone assistant at (321) 399-8270, your call may be recorded and transcribed for quality assurance and follow-up purposes. By calling this number, you consent to recording and transcription of the call.

SMS / Text Messages

If you text us at (321) 340-6742 or provide your phone number on our contact form, you may receive SMS messages from VeloSparkAI. Message frequency varies. Message and data rates may apply.

Website Usage Data

We may collect standard web analytics data such as pages visited, time on site, and referring URLs to improve our website experience. This data is aggregated and not linked to individual identities.

We use the information we collect to: respond to your inquiries and provide requested services; send you your custom AI roadmap and follow-up communications; contact you via phone, email, or SMS regarding our services; improve our website and service offerings; and comply with legal obligations.

Consent to Receive SMS

By providing your phone number and submitting our contact form, or by texting us directly, you expressly consent to receive autodialed and/or pre-recorded text messages from VeloSparkAI at the phone number you provided. This consent is not a condition of purchase.

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message. For help, reply HELP or contact us at darrell@velosparkai.com.

Message Frequency

Message frequency varies based on your interactions with us. We will not send more messages than necessary to service your inquiry.

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, including:

Third-Party Services We Use

Vapi (AI phone assistant and call transcription) — vapi.ai; Quo / OpenPhone (business calling and SMS) — openphone.com; Resend (transactional email delivery) — resend.com; Vercel (website hosting) — vercel.com; Namecheap (domain and email hosting) — namecheap.com. These providers are contractually obligated to protect your information and may only use it to provide services to us.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions and call transcripts are retained for up to 2 years. You may request deletion of your data at any time by contacting us.

You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; opt out of marketing communications at any time; and file a complaint with relevant data protection authorities. To exercise these rights, contact us at darrell@velosparkai.com.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

VeloSparkAI

Orlando, Florida Email: darrell@velosparkai.com Phone: (321) 399-8270 Text: (321) 340-6742 Website: velosparkai.com